Who are IDHL?

At IDHL, we’re more than a digital agency, we’re a strategic partner to ambitious brands, helping them accelerate growth in the digital economy.

Our expertise is delivered through three core divisions: Performance, Web & eCommerce, and Intelligence – all working closely together to create impact across channels.

We’re also home to Fostr, a Shopify Plus agency for luxury and lifestyle brands, and The MTM Agency, specialists in integrated marketing and audience engagement.

What connects it all is our focus on outcomes, not just outputs. We back each other, take pride in what we do, and make sure the way we work works for everyone.

Hybrid working policy: employees are expected to work from the office twice a week.

Your role as SEO Technical Account Manager:

• Pro-actively managing a portfolio of client’s online marketing campaigns
• Interpreting client’s needs and requirements to ensure content, creative and outreach campaigns are delivered
• Developing and managing strong client relationships
• Work closely with other SEO departments to produce work for the overall strategy
• Proactively managing client’s expectations and promoting a clear communications programme including reporting
• Monitoring campaign performance, analysing/interpreting data and making recommendations
• Adapting campaigns to reflect search engines and algorithms updates
• Liaison with the sales account managers to ensure a collaborative and united client management approach

What we'd like you to bring to the role:

• Proven experience in successfully managing multiple SEO campaigns and achieving results
• Excellent organisation and analytical skills with meticulous attention to detail
• Fantastic communication skills and an ability to create rapport at all levels
• Have an ability to write well thought-out, comprehensive commentary, reports and communication
• The gravitas, communication, and presentation skills to participate in meetings with attendees in senior company positions
• Advanced use of Excel or other spreadsheet packages
• Technical understanding of website architecture.
• Have some experience building websites, managing websites, or running blogs