Who are IDHL?

At IDHL, we’re more than a digital agency, we’re a strategic partner to ambitious brands, helping them accelerate growth in the digital economy.

Our expertise is delivered through three core divisions: Performance, Web & eCommerce, and Intelligence – all working closely together to create impact across channels.

We’re also home to Fostr, a Shopify Plus agency for luxury and lifestyle brands, and The MTM Agency, specialists in integrated marketing and audience engagement.

What connects it all is our focus on outcomes, not just outputs. We back each other, take pride in what we do, and make sure the way we work works for everyone.

Your role as People Assistant Apprentice

IDHL Group are looking to expand their HR resource with the addition of a People Apprentice, to support the Group as it continues its expansion.

This role offers the opportunity to complete a Level 3 HR Support apprenticeship, providing a fantastic foundation for a career in HR through a blend of structured learning and practical, hands-on experience.

The position is offered on a fixed-term apprenticeship contract for the duration of the programme (typically 18–24 months).

Salary will be determined in line with UK Government age specific apprenticeship wage requirements.

The contract will align with the length of the apprenticeship and will automatically end upon completion of the programme.

Upon successful completion of the apprenticeship, we are committed to supporting your ongoing development and there may be an opportunity to be considered for a permanent role within the business, subject to business need and individual performance.

If you would like a debt-free recognised qualification coupled with workplace training, then this is the role for you!

What will you be doing?

Responsibilities include but are not limited to:

• Ensuring the onboarding/ offboarding process is completed for all employees

• Ensuring that all employee HR files are maintained and kept up-to-date, including the ongoing maintenance of the HRIS

• Helping to manage all the Company benefits and wellbeing programmes

• Producing paperwork relating to changes of employee terms and conditions of employment

• Helping with the Induction process of employees

• Helping to support line managers, regarding policies and procedures, providing advice and support where necessary

• Helping with Group-wide HR projects and initiatives

• Assisting with the Group’s payroll

• Responding to queries from employees; referencing policies and procedures where necessary.

• Helping with the organisation and managing of L&D activities and initiatives.

• Producing management reports as required

• Taking a proactive approach to CPD, keeping up to date with changes in legislation and employment law

• Helping to develop and implement policies and procedures, where necessary

• Maintaining confidentiality at all times.

• Being proactive in streamlining and improving existing HR systems and processes

• Producing accurate content

What do you need to bring with you?

We are looking for an ambitious individual, who has a genuine passion for developing their career in HR.

• Be proactive with a positive persona who also views change as a positive

• Meticulous attention to detail and strong administration skills

• Excellent written and verbal communication skills, with the ability to build rapport at all levels

• Be lively, enthusiastic and energetic

• Demonstrate absolute discretion and sensitivity as you will be handling confidential information

• A passion for Human Resources

• Extremely organised; a true multi-tasker

• A proactive and can-do attitude (need to be a real hands-on ‘doer’)

• The ability to work in a fast-paced, dynamic environment

• A passion for self-development and a willingness to learn

• The ability to react quickly and efficiently to the changing needs of the business

• The ability to work under pressure, be able to work on you own initiative, and manage multiple tasks whilst demonstrating a high degree of tenacity and resilienc

• The ability to manage time effectively

• Be a team player, with the willingness to pitch in to work together to achieve both individual and team goals

• Have some flexibility to work between the Group’s offices