Senior Account Manager
Do the work you’re proud of, with support at every step.
Who are IDHL?
IDHL is a leading digital agency helping ambitious brands find and unlock opportunities for growth.
Our services span strategy, brand, technology, and marketing, with specialists working across disciplines to solve complex challenges and deliver measurable results.
Continued investment in AI shapes how we work, from building knowledge and exploring new possibilities to putting them into practice across our business and client work.
IDHL is also home to Fostr, Vervaunt, and The MTM Agency, each with their own areas of focus across the digital landscape.
At the heart of it all is a focus on what matters: doing work we're proud of, making an impact for our clients, and supporting our people to do their best work.
Your role as Senior Account Manager:
As Senior Account Manager you will lead and drive the overall strategy within your client portfolio.
Duties & Responsibilities
Building strong relationships and communicating effectively with clients
Understand your clients’ business, markets and objectives
Guide your clients with the agency’s new innovative thinking
Deliver the best and most appropriate new media solutions
Produce monthly revenue & renewal forecasts and reports
Ensure that a central file is kept of essential client information
Monthly and quarterly client planning sessions and reviews with clients
Work to client profitability targets
What we'd like you to bring to the role:
Strong experience in a Digital Agency is essential
Consistent achievement of financial targets and ability to upsell to clients
Ability to collate and present digital strategy to clients
Highly organised and able to manage documentation
High quality customer service and rapport building skills
The ability to work in a fast paced, dynamic environment using high levels of initiative to deliver results
- Department
- Performance - Client Services
- Role
- Senior Sales Account Manager
- Locations
- Leeds
- Remote status
- Hybrid
- Yearly salary
- 40,000 - 50,000
Perks of the job
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Hybrid working
Prefer WFH or in the office? Enjoy the best of both with our hybrid working policy.
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Extra time off
Buy up to an additional week of leave or trade leave for extra salary.
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Flexi time
Early bird or night owl? Adjust your hours to fit your lifestyle, whether that's starting earlier or finishing later.
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Time4You days
Take up to four half-days a year for your wellbeing, so you can focus on you.
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Financial & mortgage support
Our partnerships with Salary Finance and Charles Cameron provide you with financial support and mortgage advice.
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Health & wellbeing
Access a wealth of resources to help and support you depending on your situation, including counselling and legal support.
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Discounts & savings
An employee portal offering discounts and cashback for supermarkets, gym memberships, and more.
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Customise bank holidays
Swap religious-based bank holidays for those that matter to you.
Invested in your growth
Personal and professional development are core to life at IDHL. Harnessing potential, we’ll endeavour to support your career aspirations with our training programmes and personalised development plans.
Inclusivity matters to us
We want our workplace to reflect the diversity of the world we live in. At IDHL, we foster an inclusive environment where every team member feels heard, supported, and valued. We aim to attract, develop, and retain the very best people irrespective of background, beliefs, or personal characteristics.
Our jobs
Leeds
About IDHL
IDHL is the UK’s leading digital marketing, web, and commerce specialist.
Focused on delivering meaningful outcomes, we combine experience, AI-driven innovation, and deep insight to deliver transformation and commercial acceleration for world-leading brands.